Dear Jim:
We are writing to tell you how happy we are with our new house and to provide you with a letter of recommendation.
The quality of the construction and your attention to detail far surpassed our expectations. Everyone who has seen our house has commented on the high quality of the construction and the beautifully detailed craftsmanship. Our friends are even more impressed when we tell them that the demolition of the old house to completion of the new house took only one year and was within budget.
You provided many details and features we did not expect and which were not in the plans, including the impressive coved ceiling in the master bedroom, the crown moldings in all the rooms, the double crown moldings in the formal areas and the “Mr. Steam” in the master shower. During the construction, we spoke with many of your subcontractors and observed your close working relationship with them. They all told us how much they respect you and enjoy working with you, even though you insist that they redo any work which isn’t perfect.
We also were very pleased with your professionalism and responsiveness. Without exception, you promptly returned our telephone calls and immediately addressed any issues or concerns we raised. In fact, when we gave you the list of the very few items which needed to be done after our move in, we discovered you had all those items and more on your “pick up” list, and had already arranged to have them all taken care of. Your close and careful supervision of every aspect of the construction made the entire process stress-free and enjoyable for us.
We are so pleased with and proud of our Romani masterpiece. We are happy to serve as references for you and to allow any of your future potential clients to visit our house to see the high quality of your work. If we ever build another house, you are the only builder we would hire.
Thanks for everything.
Very truly yours,
Mr. & Mrs. O’Leary
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