Dear Jim,

Since all of us are prone to complain when something is not done to our satisfaction, I thought you might like to hear how much we appreciate your time, energy and expertise in building our gorgeous Victorian home. It is truly the showplace of the entire neighborhood. Neighbors are always dropping in to see if it’s as beautiful on the inside as it is on the outside. Needless to say, they are not disappointed when they see the quality and workmanship that went into it throughout.

As you know, sixteen of the thirty-two homes here in the estates were burned to the ground. Six, including ours, are now completed. I’ve been in them all. Although I can’t say anything to the owners, I’ve seen a lot of shoddy, cost cutting work that I never would have noticed if I hadn’t watched you build ours. Those who know, say even the framing of this house is so solid, if the epicenter of “the big one” was directly under our house, it will still be standing! I sure hope so, because we don’t have earthquake insurance, and don’t intend on getting it.

So thanks again Jim, for always being on the job supervising your subs, always returning my silly calls and alleviating all the worries of a first time home builder. You did a great job, and built us a magnificent house!

Gratefully Yours,

Mr. & Mrs. Duszynski